Bulk SMS

Xceltext, a product of Idea Inc. Pvt. Ltd., is a fast and reliable SMS gateway of Nepal providing its value added messaging services to both individuals and businesses.

Privacy Policy

Idea Inc. Pvt. Ltd. and its subsidiaries (www.xceltext.com) takes your privacy seriously. Please read the following to learn more about our privacy policy. You are advised to please read the Privacy Policy carefully. By accessing the services provided by XCELTEXT, you agree to the collection and use of your data by XCELTEXT in the manner provided in this Privacy Policy.

If you have questions or concerns regarding this statement, you should contact XCELTEXT Customer Support at support@xceltext.com

What this Privacy Policy Covers?

This Privacy Policy covers xceltext.com treatment of personally identifiable information that XCELTEXT collects when you are on the site, and when you use XCELTEXT services. This policy also covers xceltext.com treatment of any personally identifiable information that XCELTEXT business partners share with XCELTEXT.

This policy does not apply to the practices of companies that Idea Inc. or XCELTEXT does not own or control, or to people that XCELTEXT does not employ or manage.

What information is or may be collected from you?

We may collect the following personally identifiable information about you:

- Name including first and last name
- Alternate email address
- Mobile phone number and contact details
- ZIP/Postal code
- Demographic profile (like your age, gender, occupation, education, address)
- Preferences and interests (such as news, sports, travel and so on)

How is this information used?

We use your email address to send you:

- Password reminder and registration confirmation
- Special offers
- Newsletters
- Changes in the service's policy or terms of use
- Event based communications such as order information, renewal notices, invites, reminders etc.

We use your Mobile number to send you:

- Password reminder and Registration confirmation
- Special feature updates
- Event based services such as renewal notices, invites, email alerts , reminders etc.,
- Promotional SMSes on behalf of our alliance partners

We use your personal information to:

- Help us provide personalized features
- Tailor our sites to your interest
- To get in touch with you in the case of password retrieval and policy changes
- To provide the services requested by you
- To preserve social history as governed by existing law or policy

We use contact information internally to:

- Direct our efforts for product improvement
- Contact you as a survey respondent
- Notify you if you win any contest and
- Send you promotional materials from our contest sponsors or advertisers

Information Sharing And disclosure:

We do not share or rent your email addresses or Mobile number with third parties except our business partners.

XCELTEXT will send personally identifiable information about you to other companies or people when:

- We have your consent to share the information
- We need to share your information to provide the product or service you have requested
- We need to share the information with certain service partners in order to respond to your comments or to resolve service issues
- We respond to requests from any Nepali or foreign government, security, defence, revenue, regulatory or other authority, agency or officer
- We reserve the right to disclose your personally identifiable and email address information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.


We follow generally accepted industry standards to protect the personal information and email address, mobile number submitted to us, both during transmission and once we receive it. Your XCELTEXT account is password protected. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information and email address and mobile number, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email us at support@xceltext.com

Your Preferences to Edit and Delete Your Account Information:

XCELTEXT gives you the ability to edit your XCELTEXT account information and preferences at any time, including whether you want XCELTEXT to contact you about specials and new products. XCELTEXT is not responsible and will not be liable for the accuracy, completeness, veracity and reliability of any information including any customized information which may be accessed by or provided to you, which could vary depending on your XCELTEXT Account Information and preferences including your browser preferences. Also, you can always opt out from receiving emails by choosing unsubscribe link from email you received. We generally, remove your mail id from our mailing list in 2 business days.

Policy Updates:

We reserve the right to change or update this policy at any time by placing a prominent notice on our site. Such changes shall be effective immediately upon posting to this site.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, or by means of a notice on our homepage.

If you have questions or suggestions email us at: info@xceltext.com